Privacy policy

Last updated: March 13, 2025


This Privacy Policy describes how Koust (hereinafter referred to as the "Site," "we," or "our") collects, uses, and protects users' personal information when they visit our website, interact with our services, or make a purchase. For the purposes of this Privacy Policy, the terms "you" and "your" refer to any user of our services, whether as a website visitor, customer, or any other individual whose personal information we process.


Changes to the Privacy Policy


This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or improvements in the protection of personal information. Any changes will be posted on this page with the date of the latest update. We recommend reviewing this policy regularly to stay informed about how we protect your information. If we make significant changes to how we handle your data, we will notify you through appropriate means, such as a notice on our website or an email, if applicable.


Collection of Personal Information


To provide our services efficiently, we collect various types of personal information from different sources. This information may include data provided directly by you, information collected automatically when you interact with our site, and data received from third parties.


Information You Provide to Us


When you interact with our site or use our services, you may provide us with personal data, which may include, but is not limited to:

  • Contact Information: Name, address, phone number, and email address.

  • Purchase Information: Billing address, shipping address, payment details, and purchased products.

  • Account Information: Username, password, and any other information you choose to provide when registering.

  • Inquiries and Support: Information provided when contacting our customer support team or requesting assistance.

Providing this information is optional; however, some of our services may require specific data in order to function properly.


Automatically Collected Information


When you access and use our website, we may automatically collect certain data related to your device and browsing behavior, such as:

  • Device Information: Device type, operating system, browser, and screen resolution.

  • Usage Data: Pages visited, time spent on the site, interactions with content, and other activity metrics.

  • IP Address and Approximate Geolocation.

This information helps us improve our services, optimize user experience, and ensure the security of the site.


Information Obtained from Third Parties


In some cases, we may receive information about you from third parties, such as:

  • Payment Service Providers: To securely process payments and verify transactions.

  • Advertising and Analytics Platforms: To improve our marketing strategies and better understand our users’ needs.

  • Social Media Platforms: If you choose to register or log in to our site using platforms like Google or Facebook, we will receive certain profile information as permitted by the privacy settings of those platforms.


Use of Personal Information


We use the collected information for various purposes, including but not limited to:

  • Order Processing and Service Delivery: To manage purchases, ship products, process payments, and provide customer support.

  • User Experience Personalization: To display relevant content and improve site navigation.

  • Marketing and Advertising: To send promotional communications and personalized advertisements based on your preferences.

  • Security and Fraud Prevention: To detect fraudulent activity and protect the integrity of our services and users.

  • Legal Compliance: To comply with applicable laws and respond to legal requests if necessary.

 

Use of Cookies and Similar Technologies

 

Our site uses cookies and other tracking technologies to enhance the user experience, analyze web traffic, and provide personalized advertising.

Cookies are small data files stored on your device that allow us to remember your preferences, recognize your session, and measure the effectiveness of our advertising campaigns. You can manage your cookie preferences through your browser settings.

For more information on how we use cookies, please refer to our [Cookie Policy].


Sharing of Personal Information


Under certain circumstances, we may share your personal information with third parties, including:

  • Service Providers: Companies that assist us with payment processing, data analytics, marketing, and website management.

  • Business Partners: To offer promotions and personalized content, always within the applicable legal framework.

  • Legal Compliance: When required by law or in response to valid legal processes.


We do not sell or rent your personal information to third parties for commercial purposes without your express consent.


Data Security and Protection


We implement appropriate security measures to protect your information from unauthorized access, loss, or alteration. However, no security system is completely foolproof, so we recommend taking precautions when sharing information online, such as using strong passwords and avoiding public Wi-Fi networks for sensitive transactions.


In the event of any security incident that could compromise your personal data, we will notify you promptly as required by applicable law.


Retention of Personal Information


We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.


User Rights


Depending on your location, you may have certain rights regarding your personal information, such as:

  • Access to Your Information: You may request details about the personal data we have collected.

  • Data Correction: You have the right to request correction of any inaccurate or incomplete information.

  • Data Deletion: Under certain circumstances, you may request the deletion of your personal information.

  • Processing Restriction: You may object to the use of your data for specific purposes, such as targeted advertising.

  • Data Portability: You may request a copy of your personal data in a structured and readable format.


To exercise any of these rights, please contact us using the methods indicated in the contact section.


Contact


If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:
📧 Email: contact@koustbrand.com
If you are not satisfied with our response to your privacy requests, you may file a complaint with the data protection authority relevant to your jurisdiction.